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Maintenance Plans

The VIP Family Comfort Plan

Two visits a year, one before summer and one before winter, so your heating and cooling keeps running when you need it most. No surprises, no scramble on the hottest day of the year.

Call (573) 433-0670 See the plan
Why Members Join

Comfort you don't have to think about

Heating and cooling systems rarely quit without warning. They get louder, they run longer, they cost a little more each month, and then one day they stop. Usually on the day you need them most.

The VIP Family Comfort Plan is our answer to that. Twice a year we come out, go through the whole system, and put right the small things before they turn into the call nobody wants to make. You get the same local team every time, and we do the remembering for you.

We are a family business in Waynesville, and we look after your family's comfort the way we would our own.

A child in a Smith Central Heating and Air shirt walking toward the company truck
How It Works

Simple from the day you join

You sign up once, and we take it from there.

Spring visit

Before cooling season, we service your AC so it is ready for the Missouri heat.

Fall visit

Before heating season, we check your furnace or heat pump so it is safe and ready for winter.

We call you

No need to keep track. We reach out to schedule each visit around you.

Anything else, any time

If something comes up between visits, we are a phone call away, day or night.

One Simple Plan

One plan, two ways to pay

Same two visits either way. Pay monthly, or save a little and pay once for the year.

Monthly
$22
Per Month

Two seasonal visits a year, spread across easy monthly payments.

Best Value
Annual
$260
Per Year

The same plan, paid once, for a little less than monthly.

Both cover the same two visits. Cancel any time.

Every member also gets
Parts

10% off

Members take 10% off all parts, on every repair we carry out.

Replacements

5% off

When the day comes to replace the system, members take 5% off it.

Scheduling

Priority

Members come first on the schedule, including in the busiest stretch of the season.

After hours

No overtime fee

Call us after hours and the overtime charge does not apply to you.

Visit 1 · Cooling

Before summer

Spring, ahead of the first hot, humid days
  • Wash and inspect the condenser coil
  • Check refrigerant charge and inspect lines for leaks
  • Test the capacitor, contactor and electrical connections
  • Clear and flush the condensate drain
  • Lubricate motors and moving parts
  • Check blower and airflow
  • Calibrate the thermostat
  • Full cooling-mode performance test
Visit 2 · Heating

Before winter

Fall, ahead of the first hard freeze
  • Inspect the heat exchanger for cracks
  • Clean and service the burners and ignitor
  • Check and adjust the gas pressure
  • Test the flame sensor and safety controls
  • Inspect the flue and venting
  • Inspect and clean the blower motor
  • Replace or inspect the filter
  • Full heating-mode performance test
The Difference

The same summer, two ways

Without a plan

You find out on the hottest day

The system limps along until the first heat wave, then quits on a weekend when the whole town is calling at once. The soonest slot is next week, and the repair is bigger than it had to be, because the trouble had been building for months.

  • × Waiting days for a slot in peak season
  • × Small problems grown into big repairs
  • × No cooling when you need it most
With the Family Comfort Plan

It is handled before the season starts

We catch the worn part in spring, on a quiet weekday, while it is still a small job. When the heat wave arrives, your home just stays comfortable, and you never had to think about it.

  • ✓ Booked ahead, around your schedule
  • ✓ Caught early, while repairs are small
  • ✓ Comfort you can count on all season
Member Benefits

What being a member gets you

A little care twice a year saves the big, expensive surprises.

01

Two thorough visits a year

One tune-up before cooling season and one before heating season. We check, clean and test the whole system so it is ready before you need it.

02

Fewer surprise breakdowns

Most failures show warning signs first. We catch worn parts while they are cheap to fix, not on the first 95 degree day when the system quits.

03

Lower running costs

A clean, tuned system uses less energy to keep your home comfortable, so you get more out of every dollar on your bill.

04

A longer-lasting system

Regular maintenance helps your equipment last, and helps keep manufacturer warranties valid where yearly service is required.

05

We keep track for you

You are on our list. We reach out to book your seasonal visits, so it is one less thing you have to remember.

06

The same local team

EPA licensed, OSHA 10 trained, and based right here. We serve Waynesville, Rolla and the surrounding towns.

5.0
Google Rating
120
Google Reviews
2
Visits A Year
24/7
Emergency Service
Protect your investment

A plan can keep your warranty valid

Many manufacturers require proof of annual professional maintenance to honor a parts warranty. As a member, you're covered, and we keep the service record, so if you ever need to make a claim, the paperwork is already there.

★★★★★

“From start to finish, their team was prompt, professional, and highly knowledgeable. They took the time to explain what they were doing, offered helpful tips for keeping my system running efficiently, and made sure everything was working perfectly before they left.”

Clinton Roberts Google review

“I have been using Smith Central for about 2 years and the service has always been great. Russ is knowledgeable, trustworthy, and fair with his charges.”

Mashelle Johnson Google review

“Russ came out on Sunday morning and for a reasonable price, had the AC cooling within an hour! He was friendly and professional! We will continue to use him for maintenance on our unit and would recommend him to anyone!”

Elaine Turner Google review

“Called first thing in the morning and they answered right away and was out 30 minutes later. Thankfully nothing major, got a new thermostat and serviced the furnace. Didn't feel rushed at all and discussed a yearly maintenance plan.”

Marsha Martens Google review

“Russ truly cares about his customers and even the furry family members! His prices are extremely fair and unmatched by no others! I'll only use Smith Central Heating & Air!”

Kelly Brownfield Google review
FAQ

Common questions

What does the VIP Family Comfort Plan include?

Two maintenance visits a year: one before cooling season and one before heating season. We check, clean and tune your system so it runs safely and efficiently all year.

How much does it cost?

It is $22 a month, or $260 for the year if you would rather pay once. Both cover the same two visits.

Why bother with a maintenance plan?

Most major breakdowns give warning signs first. A seasonal check catches worn parts while they are cheap to fix and appointments are easy to get, instead of on the first 95 degree day when everyone's system is failing at once.

Do I have to remember to book the visits?

No. As a plan member you are on our list, and we reach out to schedule your seasonal visits so you do not have to keep track of it.

Join

Start your Family Comfort Plan

Send your details and we take it from there. No payment today.

  • 1 Send us your details
  • 2 We call within one business day to confirm
  • 3 We book your first seasonal visit

Prefer to talk? Call (573) 433-0670

No payment now. Cancel anytime.